i had a great time at doubletree! the pool is the best in the area, and i loved the breakfast service. it's conveniently located within a 5-minute walk to a shopping center packed with dining options. it felt safe to park my car and enjoy a stroll around, too.

the front desk staff could be more enthusiastic.

The pool is spacious, the rooms are clean, and the location is perfect for exploring nearby attractions. Had a great time relaxing by the pool after a long drive!

Navigating the hotel felt like traversing a labyrinth. The layout lacks clear signage that helps identify directions. Parking options seemed insufficient, especially during peak times, which can get frustrating. The absence of in-room menus made it awkward to decide on dining options without venturing to the restaurant, where I was informed that room service is not available-a bit misleading. On top of that, the slow and unreliable Wi-Fi connection posed a challenge for anyone needing to stay connected. Lastly, there's a noticeable odor in the carpets, along with a few visible stains during the stay.

my stay at doubletree was fantastic! the one-bedroom suite with two queen beds was spacious, and the kitchen was a great addition for our anniversary celebrations. i enjoyed the beautiful outdoor area where we could relax after a busy day exploring charlotte. it exceeded my expectations compared to my previous stay.

shower drain was slow

We had a pleasant stay with family, enjoying the spacious One-Bedroom Suite. The nearby mall was perfect for quick shopping trips, and we loved lounging by the clean pool. The staff were friendly, and the location made it easy to explore local attractions.

My kids wished for better food options in the dining area.

I loved my stay at Doubletree Suites By Hilton Charlotte/Southpark! The room was spacious and had a cozy seating area where I could relax after a long day. The bed was incredibly comfortable, and the staff were friendly and welcoming. The hotel is in a great location near shopping and dining options, making it very convenient!

The check-in process could have been smoother.

The room was spacious and beautifully designed, providing plenty of room for the family. The location near a park offered great outdoor options, and the area felt safe and vibrant. However, navigating the hotel was challenging due to poor signage, and the elevator near our room was out of service, which added to the confusion. Despite these inconveniences, the cleanliness of the hotel stood out, as did the enjoyable fresh sushi at the bar area.

Spacious suite near the mall

Stayed one night in a one-bedroom suite and really loved the space! The kitchenette was handy, even if we didn't cook. The breakfast was just okay—not warm and a little bland, but it saved us from going out. The hallways had this weird mildewy smell tho, which was kinda off-putting.

Spacious suite and great location

I really enjoyed my stay with the spacious one-bedroom suite that had a full kitchen, perfect for my family's needs. The proximity to a variety of dining options and shopping made our outings super convenient. However, the shuttle service could use some improvement as it was not provided when we arrived at the airport.

Had a lovely time during our stay here. The spacious suite was awesome with a kitchenette, and we enjoyed lounging by the beautiful outdoor pool and relaxing in the sun. The only hiccup was the tricky parking situation. I'd suggest arriving early to snag a good spot! 😃

great staff makes you feel at home with delicious cookies!

Wonderful service and clean rooms!

great service but room for improvement

The staff provided exceptional service. Keisha Griffin and Latie Jones offered outstanding customer support that I haven’t experienced in years.

The overall cleanliness in some areas could be better.

enjoyable stay near parks and vibrant dining options

The staff at this hotel were amazing, especially the breakfast crew, and the central location made it easy to walk to nearby parks like freedom park and various restaurants like chipotle and chick-fil-a, perfect for a weekend of exploration. i really appreciated the spacious room which provided comfort after my city strolls, but a bit more attention to the cleanliness of the carpets would enhance the overall stay.

The suite was really spacious with separate living areas, which I loved. It had a balcony for some fresh air, too. The room was clean overall but had a strange musty smell that was a bit off-putting. The shower had issues and took a while to fix, which was annoying. I enjoyed the convenience of having a kitchenette for snacks, but room service wasn't worth the price for the quality. Overall, comfy but could definitely use some updates.